Client Relationship Manager

Client Services & Front Office

Full time

Milan

Serve as the primary liaison between Centrimpresa and its clients. You’ll be responsible for understanding client needs, ensuring service satisfaction, and coordinating internal teams.


Key Responsibilities:

  1. Manage the onboarding of new clients
  2. Build long-term relationships with businesses and professionals
  3. Collect feedback and recommend service improvements
  4. Coordinate with accountants and consultants to fulfill client needs
  5. Handle escalations and ensure high client retention

Requirements:

  1. Degree in Business, Finance, or Communication
  2. 3+ years of experience in client-facing roles
  3. Strong interpersonal and communication skills
  4. Understanding of accounting and tax service workflows is a plus


About Company

Centrimpresa provides trusted tax and accounting support to Confcommercio members across Milan, Monza, Lodi, and beyond. Be part of a team that helps local businesses thrive.